Be prepared for power outages this winter
Idaho Falls Power is recognized nationally for providing safe, reliable electricity to its customers, but outages do occur.
We urge you to take steps to prepare your household for emergencies such as an extended power outage.
Our January 2017 e-newsletter also has more information on outage preparation.
If you’d like to sign up for the monthly e-newsletter, please contact us via email.
’Tis the season for scammers
Scammers have been targeting utility customers across the nation recently, and Idaho Falls Power customers are not immune.
One of our customers recently reported receiving a call from someone posing as an “Idaho Power” representative intent on collecting payment on a delinquent account. We’ve also heard that “IF Power” shows up on Caller ID when the scammers call.
Please be aware that IFP will never contact you demanding payment over the phone. All of our billing is handled through the City Utilities office, and they don’t accept payment over the phone.
With that in mind, here are a few tips to help you avoid scams:•If the caller is demanding immediate payment or for you to buy a prepaid credit card to make payment, it’s a scam
•If the caller says payment must be taken over the phone, it’s a scam
•If the caller cannot offer payment options, it’s a scam
When in doubt, hang up and call the Utilities office at 612-8280 or 612-8144 to verify the status of your account.