Building Front

 

Building Front

Preparing for a power outage

We take electricity for granted - until there is a storm or other disaster that knocks the power out for hours, or even days, and we struggle with the basics of everyday life.

With winter fast approaching, fall is a good time to think about how we can be prepared for power outages in the event of a natural or man-made disaster.

Here are 12 tips compiled by the American Public Power Association to help you prepare for an extended power outage.

 

 

Smart meters – fact vs. fiction

In this video the Smart Grid Consumer Collaborative reveals the truth about advanced electrical meters, or “smart meters,” dispelling misinformed claims alleging that these devices infringe on your privacy, are harmful to your health and, in summary, will wreak havoc on your life.

Outside of books and movies, there’s no reason that fiction should reign over fact. Watch the quick video, get the facts about smart meters from credible sources, and make the decision for yourself.

 

 

Avoiding Scam Artists

Idaho Falls Power is warning customers to be aware of scam artists.

A recent tactic is for scammers to pose as utility representatives calling by phone to collect payment for an overdue bill. The scammer threatens to shut off electric service unless the victim will pay his or her bill immediately, with a credit card.

If you receive such a call, we advise you to hang up immediately and report the call to the police department at 529-1200, Idaho Falls Power at 612-8439 or the City Utilities office at 612-8280.

No one from Idaho Falls Power or the Utilities office will ever call you demanding immediate payment for an overdue bill. Your power would never be shut off on such short notice, either.

City utility workers responsible for collecting on delinquent accounts do make house calls, but they all carry city identification and wear uniforms identifying them as city employees.

They won’t ask you for account information; they’ll have that information with them. They do collect money from customers, but only after a disconnect notice has been sent and the Utilities worker is on scene to disconnect the service. They will always provide a receipt upon payment.

Here are some tips for avoiding scams.

He aqui algunos consejos para evitar las estafas.

 

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To Report a Power Outage, Please Call 612-8439

 

Street light out?

Call 612-8430 or fill out the following form:

 

140 S. Capital Ave., PO Box 50220

Idaho Falls, Idaho 83405

Phone: (208)612-8430  Fax: (208)612-8435