Community Services

Power Quality & Equipment Protection

It is the customers responsibility to protect sensitive electronic equipment within their premisis from external electrical events caused by storms, fallen power lines, or faulty equipment from a nearby home or business. IFP has a program that can help. In addition IFP has personnel available that can help identify the source of recurring problems or power quality issues. Call 208-612-8142 if you are interested in the Surge Arrestor Program

Surge Arrester Information

ELIGIBILITY

The building must receive its electricity service from Idaho Falls Power.

INSTALLATION

Idaho Falls Power will install and maintain a meter socket surge arrester at the electric meter outside the customer's home or business upon receipt of a signed agreement form.

MONTHLY FEE

$4.00 per month for each residential account.

$7.00 per month for each commercial account.

This fee is assessed on the customer's utility bill.

TERMS

Customer may terminate the service at any time by notifying Idaho Falls Power; however, a $100 termination fee will be assessed if cancelled within two years of the installation date. There is no termination fee after this period.

CUSTOMER RESPONSIBILITIES

Customer will maintain information about the make, model, age and cost of the customer's appliances or electronics equipment and will provide that information to the surge arrester manufacturer upon request.
Customer will be liable to the utility for any damage done to the surge arrester caused by the customer's misuse, abuse, removal, transfer, or tampering with the equipment.
If the surge arrester is damaged by the customer, the warranty will be automatically cancelled and the utility will have no obligation to replace the equipment.

UTILITY RIGHT OF INSPECTION

Utility shall have the right to inspect the surge arrestor during normal business hours, or during an emergency situation.

Plant tours

Take a tour of the facilities.

tree trimming

We trim trees, branches and other obstructions

security lighting

Idaho Falls Power can provide lighting for areas where security issues are a concern.

Emergency preparation

Be prepared for an emergency situation or temporary loss of power.

ICUa Youth rally

This is a great opportunity for our young people to learn about different electric companies, electrical safety, future energy needs and the roles our electric company plays in our community.

Kids' korner

Where children can learn about power.

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Children's fishing pond

Reel in memories.

safety

Learn about proper safety measures.