Idaho Falls Power

Residential


Payment Programs

IFP partners with the City of Idaho Falls to consolidate all Utilities charges on one bill – electric, water, sewer and garbage.

If you have questions about the energy-use charges on your bill, please call 612-8436 or email us.

For other bill-related questions, please call 612-8280.

 

Web portal

You can track your energy use throughout the month with a free web portal.

Registration is quick and easy, and allows access to energy use down to the hour each day. Customers can also sign up for alerts notifying them of the previous day’s usage via email and high usage alerts triggered when electricity use exceeds an amount the customer has established.

 

Pay online now

Go here to pay your bill online.

 

Level Pay

Intended to make budgeting easier, the City offers the Level Billing Program for residential and small business customer. Customers can sign up for this service at any time. However, we recommend signing up after you’ve lived at your current address for at least a year in order to avoid adjustments to the payment amount, since the program estimates your monthly payment for the next year based on usage history.

To sign up, complete this form and email, mail or submit it in person to the City Utilities office:

308 Constitution Way.

Idaho Falls, ID 83402

 

Auto Pay

As the name implies, the Auto Payment Program allows IFP customers to have their utility charges deducted directly from their bank account each month. Participants in this program continue to receive a copy of the monthly billing record for budgeting purposes.

To sign up, complete this form and email, mail or submit it in person to the City Utilities office:

308 Constitution Way

Idaho Falls, ID 83402