Arrive at the airport at least 2 hours prior to your depature time.
The airlines operating within Idaho Falls Regional Airport (IFRA) have changed their rules and now close their ticket counters 45 minutes prior to departure. Passengers are required to be through the Transportation Security Administration (TSA) screening checkpoint and waiting at the boarding gate at least 30 minutes prior to the departure time.
The airlines advise that if passengers check in less than 45 minutes prior to departure time, their airline ticket/contract is automatically void. Most airline tickets are non-refundable and may not be used or put toward the purchase of another.PLEASE READ THE SMALL PRINT ON YOUR TICKET.
TSA screening checkpoint lines are unpredictable depending on the number of passengers traveling on any given day or time. Just remember to plan accordingly so you have enough time to navigate through the airport check-in process.
For passengers who check-in online, they are advised to print boarding passes or utilize the airline’s smartphone app and security code to gain access to the TSA screening checkpoint. Some airlines now charge a $5.00 fee to have a boarding pass printed out at the ticket counter during check-in. Smartphone app information is available on the respective airline’s website.
Specific airline information at IFRA:
Allegiant Air -The ticket counter opens 2 hours prior to departure. -Passenger check-in closes 45 minutes prior to departure. -Tickets can be purchased at the Allegiant counter one hour after scheduled flights depart on Sunday & Thursday ONLY. -Only payment with a debit card or pre-paid card is accepted.
Frontier Airlines -The ticket counter opens 2 hours prior to departure. -Passenger check-in closes 45 minutes prior to departure. -International check-in closes 60 minutes prior to departure.
Skywest/Delta and United Airlines -The ticket counter opens 1 hour and 30 minutes prior to departure. -Passenger check-in closes 30 minutes prior to departure. -The Skywest/Delta and United baggage service office is open from 4:30 a.m. until midnight and is located at the ticket counter.
Note: The above services may not be available in every airport.
TSA Information: Passengers should be aware that TSA is required to inspect all checked baggage. Each time TSA has to search a carry-on bag, it delays the waiting line.
The 3-1-1 rule will enhance a faster and easier checkpoint experience and includes 3 ounce bottle or less; 1 quart size clear plastic, zip top bag; 1 bag per passenger placed in screening bin. One quart bag per person limits the total liquid volume each traveler can bring. The 3 ounce container size is a security measure.
For more information on traveling or notification for baggage inspection, visit www.TSATRAVELTIPS.us or call the TSA Consumer Response Center toll free at (866) 289-9673.
Mobile Boarding Passes: Using a mobile smartphone, passengers can now download the appropriate airline app to check-in for their flight and go straight to the TSA security checkpoint. Special electronic readers installed at the TSA security checkpoint will allow passengers to use their smartphones in lieu of the traditional paper boarding passes.
Passengers need to remember that checked baggage must still be brought to the airport ticket counter before flight departure and that not all passengers can check in online. Some passengers (e.g. passengers with pets or special needs) may be required to check in at the airport ticket counter.
United, Delta and Allegiant airline apps can be downloaded from the Apple I-Tunes App Store, Android Google Play, Windows Phone and Blackberry World.
Some of the airline services available from mobile apps include:
Flight booking — Book flights, including award travel, directly from the app on your mobile device
Check-in and mobile boarding pass — Store your mobile boarding pass for easy access at security and during boarding
Flight status — Check your upgrade status and view inflight amenities, departure gates and more
Flight reminders — Receive automatic updates on your mobile device for selected flights
Seat maps — Select seats and choose optional seating
Frequent flyer account access — Check your account information
Flight view — Some airline apps include real-time maps of flight paths and weather conditions
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