Pay Your Bills


IFP, City unveil new billing software

Idaho Falls Power and the City of Idaho Falls have implemented new utility billing software that allows you to change the way you pay your bill and has resulted in a new bill design for the first time in decades. We’ve also unveiled a new online portal that allows you to manage your utility account, monitor your electricity usage and submit online requests to the City.

In addition to the previously available payment options, you now can register for Paperless Billing, Budget Billing, Pay by Phone and Auto Pay by Credit Card through the Customer Self-Service Web Portal.

You’ll need to register for the portal before you can use it. Watch this short video to learn more about that process, or go here and look for the registration link at the bottom of the page. You’ll need your new account number.

Once you’re registered, this video helps you navigate the new portal.


Idaho Falls Utilities:

  • Customer Portal
    View your account information and activity online
    Sign up for Paperless Billing, Budget Billing and Automatic Payment via bank draft or credit card
    Request to stop, start or transfer service
    Ask questions or make inquiries regarding your account, monthly bill or City services
    Update your mailing address and contact information


Helpful Bill Pay Links: