Business and Consumer Information for COVID-19

This page will provide up-to-date information on how to follow health guidelines for both consumers and business owners.

On April 23rd, 2020 Governor Little released the "Idaho Rebounds: Our Path to Prosperity" plan. The plan is described as follows:

"Governor Brad Little, with the help of the Idaho Department of Health and Welfare and guidance issued by President Donald Trump and the Centers for Disease Control and Prevention, has established a data-driven approach to opening up Idaho’s economy. The approach reduces the risk of COVID-19 to Idaho’s most vulnerable population and preserves capacity in our healthcare system, while opening up businesses safely. From an economic standpoint, Idaho’s rebound from COVID-19 starts with employee and consumer confidence, which leads into business stability and growth and eventually promotion and attraction."

By following the guidelines laid out below, both consumers and business owners will create an safer environment, and help halt the spread COVID-19. 


Until further notice, all individuals using a business should continue to:

  • Engage in physical distancing of at least six feet
  • Wear face coverings in public places
  • Stay home if sick
  • Practice good hand hygiene
  • Cover coughs and sneezes
  • Disinfect surfaces and objects regularly

Business Owners

Once your business is cleared to open according to the Idaho Rebounds plan, all businesses and owners should make sure they:

  • Maintain the six-foot physical distancing requirements for employees and patrons
  • Provide adequate sanitation and personal hygiene for employees, vendors, and patrons
  • Ensure frequent disinfection of the business as well as regular cleaning, especially of high-touch surfaces
  • Identify how personal use items such as masks, face coverings, and gloves may be required by employees, vendors, and/or patrons
  • Provide services while limiting close interactions with patrons
  • Restrict non-essential business travel
  • Identify strategies for addressing ill employees, which should include requiring COVID-19 positive employees to stay at home while infectious, and may include keeping employees who were directly exposed to the COVID-19 positive employee away from the workplace, and the closure of the business until the location can be properly disinfected
  • On a case-by-case basis, include other practices appropriate for specific types of businesses, such as screening of employees for illness and exposures upon work entry, requiring non-cash transactions, etc

The "Look, Ask, Share" Campaign

The City of Idaho Falls, working with Ammon, Bonneville County, the Eastern Idaho Public Health Dept, the Idaho Falls Chamber of Commerce, Idaho Falls Downtown Development Corporation, Better Business Bureau and local business owners to support the "Look, Ask, Share" campaign. This campaign helps businesses that are following the Governor’s plan to open and operate a safe environment in their business, while consumers can easily tell that the business is following guidelines.

As part of the Governor’s "Idaho Rebounds" phased plan to reopen businesses, every business is supposed to have a plan in place to help protect the health of them and their patrons.  To show their commitment to health and safety, businesses can download and print the "Look, Ask, Share" poster below, and place the poster on the front door or window of the business, so it is easily viewed by the public. 

As a business owner, placing that poster in your front door or window will tell consumers that you are keeping their health and safety in mind. 

As a consumer, LOOK for that poster and it will tell you that the business you are using has your health and safety in mind, and is up-to-date on all the health guidelines. 

If you are at a business that is not showing that poster, or you see someone not following their plan, you should ASK them about it and help them know that public health is important to you.  Encourage them plan for your health and safety in place. 

And finally, if you see a business doing things right, support them and SHARE your experience with others!  Go online and leave them a positive review, and tell your friends and family about that business. Support our Idaho Gems businesses!

LOOK, ASK, SHARE.  It’s that easy. Because Public Health is Everyone’s Business!

If you are a business owner or manager, we highly recommend you go to the Look, Ask, Share Campaign website. That site will provide you with resources on how to prepare a plan for safely reopening your business, posters you can download and print to show the public your business is operating safely, and marketing materials that you can use on your social media sites. You can also go there directly by clicking:

The Look, Ask, Share Campaign Poster

Local Gems Poster