City of Idaho Falls Employee Benefits
*NEW Benefits Guide for the employee benefits for 2022-2023.
Pacific Source has a dedicated customer service phone line and email just for City of Idaho Falls employees:
Customer Service: 1-866-833-1960
Email: [email protected]
As always, the HR Department is here to help you navigate and answer any questions you may have.
- Ryan x167
- Carla x248
- Eilene x106
- Julie x162
Employee Navigator--Your Online Benefits Portal
Click on the Employee Navigator Portal and register for your account if you haven't already. You can make changes and/or confirm your benefits here! User name is usually your City email.
Here is a Tip Sheet to help you navigate, but you can always contact any member of the HR Department Team for assistance.