City of Idaho Falls Employee Benefits
Benefits Guide 2023-24 Benefits Guide 2022-23 Open Enrollment Highlights 2023-24
Pacific Source has a dedicated customer service phone line and email just for City of Idaho Falls employees:
As always, the Human Resource Department is here to help you navigate and answer any questions you may have.
Ryan x167 Carla x248 Julie x162 Heather x106
Employee Navigator - Your Online Benefits Portal
Employee Navigator is the City's benefits portal. You will make all of your benefits enrollment or changes through the portal.
Your username is usually your City email.
Use this link to access information regarding Employee Navigator. Log in Information
If you have questions, please contact any member of the Human Resources Department for assistance.
Prescription Drug Information
EEOC Notification, Group Health Plan Notice, CHIP Notification, and Exchange Notice
Employee Assistance Program (EAP)
The City's EAP offers you and your immediate household members unlimited access to:
- Free, confidential help with personal or work-related concerns.
- Referrals to other sources for assistance.
- 24-hour emergency coverage.
Click below to learn more about the services MYgroup offers.