Departure Information

Airline Ticket Counter Information


  • Ticket counter opens 2 hours prior to departure.
  • Passenger check-in closes 45 minutes prior to departure.
  • Tickets may be purchased at the Allegiant counter 1 hour after scheduled flights depart or online at
  • Debit card or a pre-paid card is accepted.

Delta Air Lines and United Airlines

  • Ticket counter opens 1.5 hours prior to departure.
  • Passenger check-in closes 30 minutes prior to departure.
  • The Delta and United baggage service office is open from 5:00 a.m. until 11:00 p.m. and is located at the ticket counter.

Arrival Time

Since IDA is conveniently located within the Idaho Falls community and has a streamlined passenger terminal, recommended arrival time is 2 hours prior to scheduled departure time, depending upon each airlines rules and regulations. Remember to arrive at the airport early enough to check-in, go through the TSA checkpoint and get to your gate at least 30 minutes prior to your departure time. Note, TSA screening checkpoint lines are unpredictable depending on the number of passengers traveling on any given day or time.

Boarding Passes

Boarding passes may be obtained by checking in at the airline ticket counter, by printing them off at home or utilizing airline smartphone apps. Using a mobile smartphone, passengers may download the appropriate airline app to check-in for their flight and go straight to the TSA security checkpoint.

Click here for information on Allegiant's smartphone app.

Click here for information on Delta's smartphone app.

Click here for information on United's smartphone app.

Note, checked baggage must still be brought to the airport ticket counter before flight departure and not all passengers can check-in online. Passengers with pets or special needs may be required to check in at the airport ticket counter.