Rates & Policies
|Energy Charge (per kWh)||$0.0625||$0.039||$0.039||$0.039||$0.0625|
|Demand Charge (per kW)||$0.00||$9.00||$7.25||$9.00||$0.00|
|Minimum Demand Charge||$0.00||$26.00||$0.00||N/A||$0.00|
|Power Cost Adjustment||($0.002)||($0.002)||($0.002)||N/A||N/A|
|Energy (kWh)||$0.0625||1,000 kWh||$62.50|
|Power Cost Adjustment||($0.002)||($0.002)|
Commercial Electric Charges Example
|Usage (kWh)||Rate||Total Cost|
|Energy (kWh)||1,000 kWh||$0.039||$39.00|
|Demand (kW)||25 kW||$9.00||$225|
|Power Cost Adjustment||($0.002)||($2.00)|
Large industrial customers have an energy rate charge, a demand charge, and a power cost adjustment on their bill. The energy rate is currently $0.039 per kWh used, the demand rate is $7.25 per kW (peak usage), and the current power cost adjustment is ($0.002).
The demand charge is equivalent to the service charge for residential customers and is based upon peak usage. The demand charge is intended to cover the fixed costs of providing service – poles, wires, transformers, etc. The energy rate covers the variable costs associated with electricity use throughout the city.The power cost adjustment is a charge or a credit, depending upon hydro conditions and variable wholesale power costs from the previous year.
|Energy (kWh)||$0.039||5,000 kWh||$195.00|
|Demand (kW)||$9.00||500 kW||$4,500.00|
|Power Cost Adjustment||n/a||0|
|Energy (kWh)||$0.0578||1,000 kWh||$57.80|
|Power Cost Adjustment||N/A||N/A|
- Idaho Falls Power's Service Policy (PDF)
- Customer Information Request Form (PDF)
- Residential Disconnect Policy
- Non-Residential Disconnect Policy
Residential Disconnection Policy
City Code identifies the time frame and process in which a Utilities account is deemed delinquent and may be disconnected for nonpayment. Effective, Oct. 1, 2018, IFP and City Utilities implemented changes to the delinquent account polices for both residential and non-residential customers.
Customers should be aware of the following changes and charts below:
- Any delinquent account with a balance more than 30 days past due without an approved payment or medical extension, will have their electrical service disconnected. Customers will receive notification on their utility bill regarding past due balances at least 15 days prior to being disconnected.
- There will be no more payment arrangements. Customers can set up a payment extension to allow for additional days/time to pay the entire balance of a utility bill. Payment extensions must be set up prior to disconnection and only be requested by a customer up to three times in a 12-month period. Payment and medical extension are granted though the Idaho Falls Utility Credit Office.
- Residential customers will no longer be assessed a late fee for non-paid accounts. Customers who’s electrical service is disconnected will be assessed a $25 fee, which must be paid prior to being reconnected. In order to be reconnected, the customer must have a zero-balance.
- Non-residential customers (commercial, industrial, etc.) will be assessed a four percent (4%) late payment interest fee, which will trigger when a payment is 30 days past due. Non-residential delinquent customers will be subject to disconnect if they have not paid after three billing cycles. They will also be assessed a $50 disconnection fee AND a $50 reconnection fee to restore services.
- All of these changes will be effective immediately Oct. 1. For example, is you are 30 days past due on your utility bill on Oct. 3, you will be subject to having your electrical service shut-off.