Idaho Falls Utilities

Pay Online

Make a 1-time payment online now.

Pay by phone

Call 844-235-2019 to pay your bill by phone.

Customer Self-Service Portal

 Access the customer self-service portal to:

  • View your account information and activity online.
  • Sign up for paperless billing, budget billing and automatic payment via bank draft or credit card.
  • Request to stop, start or transfer service.
  • Ask questions or make inquiries regarding your account, monthly bill or city services.
  • Update your mailing address and contact information.