Zoo Policies

Guest Policies & Information


  • COVID-19 precautions
  • Pets and ESA animals are NOT allowed on Zoo grounds. **ADA-certified service animals are allowed; however, we require proof of current vaccines prior to zoo entry. Please review the Service Animal Access Handout (PDF) for more details about entry to the zoo.
  • Exhibit barriers and fences are in place for your protection. Do not climb, stand on, or cross barriers or railings.
  • Please do not feed the animals anything not provided by the zoo.
  • Shirts and footwear must be worn at all times.
  • Please be aware that some animals may not be on exhibit due to weather conditions or animal care requirements.
Visiting the Zoo
Photo: Matt Givot Photography

Prohibited on Zoo Grounds


  • Alcoholic beverages are prohibited on zoo grounds except when sanctioned by the city for special zoo fundraisers
  • Balloons/balls
  • Drink lids and straws
  • Non-ADA certified animals (comfort/support pets)
  • Outside food or drink
  • Skateboards, bikes, roller-blades, and wheely shoes
  • Use of any nicotine and tobacco devices (includes chewing, vaping, smoking, etc.)