Power Quality/Equipment Protection

It is the customer's responsibility to protect sensitive electronic equipment inside the home or business from external electrical events caused by storms, fallen power lines or faulty equipment from a nearby home or business, but IFP's Surge Arrester program can help.

Eligibility


The home or business must receive its electric service from Idaho Falls Power.

Installation

Upon receipt of a signed service agreement, Idaho Falls Power will install and maintain a meter socket surge arrester at the electric meter outside the home or business.


Here is a PDF of a residential application, and here is a commercial version.


Monthly charge


$4 for a residential account
$7 for a commercial account
The fee is assessed on the customer's utility bill.

Terms


The customer may terminate the service at any time by notifying IFP; however, a $100 termination fee will  be assessed if the service is canceled within two years of the installation date. There is no termination fee after this period.

Customer responsibility

  • The customer will maintain information about the make, model, age and cost of the appliances or electronic equipment in the home or business, and will provide that information to the manufacturer of the device upon request, in the event of damage.
  • The customer will be liable to the utility for any damage to the surge arrester caused by the customer's misuse, abuse, removal, transfer or tampering.
  • If the surge arrester is damaged by the customer, the warranty will be automatically canceled and the utility will have no obligation to replace the equipment.

Right of inspection

IFP has the right to inspect the surge arrester during normal business hours or during an emergency.

Waranty information


This document outlines the process for submitting a claim for damaged equipment, and this document lists devices that are covered by the program.