Romrell commented on the robbery which occurred around 9:30 a.m. on Tuesday, June 26th at the Bank of Commerce located at 1730 West Broadway. A man, described as a Caucasian male with a darker complexion in his mid-twenties, gave bank tellers a note demanding money. Employees gave the man an undisclosed amount of money and the man left the bank. He was wearing a red Nike shirt with a swoosh, dark colored shorts and a fishing-style hat.
“We are very proud of our employees. They followed the protocol to the letter. The fact that no one was harmed speaks to their understanding of policies and safe execution of procedures. That makes us very pleased. Because of their efforts, the police will be able to do a proper investigation."
"We have full faith in our partners at the Idaho Falls Police Department and we know they will do everything they can to apprehend this young man and hold him responsible.”
Romrell also wanted to assure the public and patrons of the bank that their security systems are fully functional and the bank plans to reopen the Broadway location sometime this afternoon.
One camera at the teller counter just so happened to be having functionality issues at the time of the robbery. Romrell noted, “This was just a coincidental case where one camera was not functioning properly at a very inopportune time. Our cameras are checked weekly and we take that process very seriously. The camera is in the process of being repaired.”
Romrell said the security system will be fully functional upon reopening this afternoon.
Police are asking for the public's help to locate the man. If anyone has information, please call Idaho Falls Police at (208) 529-1200.
Related: Police seek help of the public to locate man who robbed bank Tuesday morning