I called the City because the street light next to me is not working and they have not responded, what is taking so long?
There are a variety of factors that may be impacting our ability to quickly fix the light. Following are a few examples. If crews are involved in a large project, “maintenance” work like repairing street lights will be scheduled outside of the large project.

If the street light simply has a burnt out bulb, that is easy to fix. If it has a more extensive problem, bad underground wire serving the light - that is a more complicated fix and may require scheduling trenching work. If the outage is reported in the winter, occasionally, frozen ground impacts our ability to replace the underground so we have to schedule it around winter as well.

Show All Answers

1. Who takes care of timing on traffic signals?
2. A traffic signal is in flash, who do I contact?
3. A red, yellow or green light is out on a traffic signal, who do I call?
4. Who maintains school zone lights and timing?
5. The street light next to my house is out, who do I call?
6. I called the City because the street light next to me is not working and they have not responded, what is taking so long?