Why did I receive a disconnect notice?
Contact the City Credit office to find out the status of your bill and make payment arrangements, if applicable.City Credit Office

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1. What do I need to do to get my utilities connected?
2. I am a landlord, how do I find out if power was taken out of my name?
3. How do I arrange for level pay or auto pay?
4. My family is having a tough time paying bills. What type of help is available?
5. I did not get a utility statement this month, what do I owe?
6. Why did I receive a disconnect notice?
7. Who do I call about ways of lowering monthly utility bill?
8. What are the business hours for paying my bill?
9. Are online payments secure?
10. Where can I pay my utility bill?