What if my sewer is not flowing normally?
When you flush your toilet, run your washing machine, or use your sink, you expect it to drain. What should you do if it is not draining? The first step is to determine if the issue is affecting your entire house. If only one drain or one room is affected, then it may be an issue inside of your house. If this is the case attempt to fix the issue yourself or contact a plumber.

If every drain is affected, it may be an issue in your lateral line or the City’s main line. It is your responsibility from your house to where your service lateral is connected to the sewer main including your service tap to the main line. If our line is clear, you will need to investigate on your own or contact a plumber to determine the issue. To check your line, you may contact the city at any time.

Show All Answers

1. What are prohibited discharge standards?
2. What are categorical pretreatment standards?
3. What are local limits?
4. Who needs to develop local limits?
5. What is wastewater?
6. How is wastewater treated?
7. What if my sewer is not flowing normally?
8. How often should I clean my grease trap or grease interceptor?