What equipment will be installed in my home and where?

An ONT (Optical Network Terminal) is the only standard equipment that we install. If you order telephone service, a Telephone Adapter (TA) will also be installed.

The only requirement is that we install the equipment near a power source. Aside from that, we recommend that it is installed out of the way, where it cannot be easily tampered with or damaged, but is still accessible to you or a technician. The ONT is mounted to the wall. Many times, we install in utility rooms, garages, and home offices.

The inside equipment covers roughly 16 x 12 inches.

Show All Answers

1. Who do I contact if I have any questions?
2. When should I expect my first bill?
3. Do I need a wireless router? What type of router do you recommend?
4. What equipment will be installed in my home and where?
5. How will you run the fiber? What is the process of both types of installation?
6. What is a site survey?
7. What if I don’t want to connect right away? Can I connect later to the network?
8. Will I have to pay for this even if I don’t use the service?
9. What is UTOPIA?
10. Who will provide Internet service?
11. Will Idaho Falls Power be providing Internet service?
12. Why doesn’t a private company provide the fiber infrastructure instead of Idaho Falls Power?
13. Can the fiber network be used for both purposes?
14. What is the purpose of providing residential fiber service?
15. Who uses that system?
16. Does Idaho Falls already have a fiber system?
17. What does it mean to “light” fiber?
18. What is “dark fiber?”
19. How is fiber distributed throughout the city?
20. Why is fiber important to Idaho Falls?
21. What is fiber, or fiber optics?