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1. Who takes care of timing on traffic signals?

Idaho Falls Power staff maintain the traffic signal lighting and timing for most intersections in Idaho Falls. Timing for lights on Highway routes (Yellowstone, Northgate, Broadway) are maintained by the Idaho Transportation Department. Contact Idaho Falls Power for assistance.

2. A traffic signal is in flash, who do I contact?

To report the location of the traffic signal so personnel will be dispatched to assess the situation, contact Idaho Falls Power.

3. A red, yellow or green light is out on a traffic signal, who do I call?

To report the traffic signal location so personnel will be dispatched to assess the situation, contact Idaho Falls Power.

4. Who maintains school zone lights and timing?

Idaho Falls Power staff maintains the school zone lights and timing in Idaho Falls. Contact Idaho Falls Power for assistance.

5. The street light next to my house is out, who do I call?

This same question applies for a street light that is flashing on and off all night or is very dim. Personnel will be scheduled to evaluate the street light. It may take a couple weeks to repair, depending upon the problem. Contact Idaho Falls Power with the location of the issue.

6. I called the City because the street light next to me is not working and they have not responded, what is taking so long?

There are a variety of factors that may be impacting our ability to quickly fix the light. Following are a few examples. If crews are involved in a large project, “maintenance” work like repairing street lights will be scheduled outside of the large project.

If the street light simply has a burnt out bulb, that is easy to fix. If it has a more extensive problem, bad underground wire serving the light - that is a more complicated fix and may require scheduling trenching work. If the outage is reported in the winter, occasionally, frozen ground impacts our ability to replace the underground so we have to schedule it around winter as well.